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Léna EscapesLéna Escapes

Services · Cotonou

The attention of a hotel, in the intimacy of a home.

We serve the traveller first. A fair experience then protects the home, its reputation and the relationship with its owner. Eight crafts, one standard.

01

Short and mid-term stay

One night, fifteen days or a month in a home kept like a hotel room: fresh linen, a person at the door and support throughout the stay.

  • In-person welcome and key handover
  • Hotel linen and welcome amenities
  • WhatsApp support during the stay
  • Rates with or without power, stated up front

02

Owner property management

You entrust the home, we run the operation: listing, bookings, housekeeping, maintenance, collections and a written report.

  • Written mandate, clear scope and fees
  • On-the-ground team coordination
  • Income and expense journal
  • Online owner portal

03

Long-let

For expatriates, assignments and families settling in: search, viewing, lease and a home ready to live in.

  • Selection by district, budget and safety
  • Guided or video viewings
  • Lease and inventory support
  • Water, power and internet set-up

04

Guest concierge

What turns lodging into a stay: transfers, driver, groceries, private chef, bookings and the right addresses in Cotonou.

  • Airport transfer and daily driver
  • Groceries and arrival basket
  • Private chef and catering
  • Ouidah, Ganvié and Grand-Popo excursions

05

Bringing a home to market

An empty property becomes a home that receives guests: furnishing, equipment, photography, listing, pricing and welcome procedures.

  • Costed furnishing and equipment list
  • Photo shoot and listing copy
  • Rate card and calendar
  • Welcome procedures and house book

06

Interior design and site works

Light renovation or a full fit-out, followed by a site manager with a budget held line by line.

  • Art direction and mood boards
  • Compared quotes, selected craftsmen
  • Site supervision and handover
  • Local and imported furniture sourcing

07

Hotel training

The Maison Rouge experience passed on to teams: front desk, room standards, complaint handling and service culture.

  • Welcome, check-in and check-out
  • Room standards and quality control
  • Complaint handling
  • On-site sessions in Cotonou

08

Consulting

For a hospitality project, in West Africa or from Europe: framing, positioning, organisation and launch.

  • Concept and positioning framing
  • Team organisation and procedures
  • Launch and distribution plan
  • Support through the first months

What we refuse

Saying no protects the home.

  • No yield promise without verifiable data.
  • No investment decided in the owner's place.
  • No lasting management without a written mandate.
  • No home published before it is ready to receive guests.

“Hospitality at 360°: before arrival, during the stay and after departure.”